by Paul Bindig, 4th July 2018
As a business/executive coach, I'm asked to help on a range of matters - but people and workplace relationships top the list
…your people challenges?
Believe it or not, this is the number one issue I get asked to help with. In my experience, dealing with other people in the workplace is a major cause of stress and anxiety for many of us.
Broadly, the people scenarios I work with fall into the following three categories:
Working with direct reports/employees
Any good leader, manager or business owner inherently understands that their pathway to success lies in the hands of their people. But what many of them struggle with is how to engage, motivate and get the best out of their workforce.
I’m often asked “why don’t they…”, “why are they…”, “how can I get them to…” and questions of this nature.
This actually makes a lot of sense. What motivates people to be the best they can be varies greatly from individual to individual. There’s no small amount of skill involved in unlocking this, no matter what your leadership role might be.
And it might surprise you to learn that many very good and senior people find it difficult to make an entry into a conversation which might involve challenging feedback or bad news. Even fairly routine discussions such as performance reviews or regular one on one meetings can cause heartburn for many leaders.
Working with “the boss”
Every person I’ve ever worked with wants to have a great relationship with their boss. According to the Gallup corporation, 50% of employees who leave an organisation do so because of “their manager”.
But often this key relationship is nowhere near as productive as it should be.
That’s a genuine cause for concern when our manager is responsible for assigning work, providing feedback and helping with our career path. Of course they’re also our go-to person when we need to discuss how to approach a task, time off, workplace flexibility or even a pay rise.
Many employees need help improving this relationship, even at very senior levels.
Working with peers
Sometimes this can be the most vexed issue of all.
Being able to “play well with others” is fundamental to workplace cohesion and morale. Individuals in work teams that are unable to work with peers within and across functions can find themselves feeling stressed and isolated. If a whole team is unable to work well together there can be disastrous results for the organisation.
In the absence of a formal “boss/worker” hierarchy however, many people find it exceptionally tricky to tackle peer to peer relationships. In fact, I’ve assisted people to repair dysfunctional relationships that had been broken for years, all because they weren’t sure how to make the first move to get things back on track.
It’s normal, and definitely fixable!
These issues are far more common than most people realise, so if you find yourself in one of the above situations, let me assure you it's not at all unusual.
In another piece of good news, there are definite actions and strategies that can be put into place to assist in any work-related people situation.
If you’d like to know more or would like to engage in a confidential discussion about how I can assist you or your business, please contact me on +61 473 200 077 or via my website at Personal Best.
ABOUT THE AUTHOR:
Paul specialises in coaching, training and mentoring individuals and groups to personal and business success.
If you'd like to learn more how you can master people issues in the workplace, contact Paul directly on +61 473 200 077 or via Personal Best's website.
To read Paul's other articles, click here.